Welcome to Sunco Lamp Store’s FAQ section! We’ve compiled answers to the most common questions about our premium lighting products and services. Can’t find what you’re looking for? Our lighting experts are always ready to assist you.
🌟 Product Information
What color temperature options do you offer for your lighting products?
We provide a comprehensive range of color temperatures to suit every need:
- 2700K Soft White – Creates a cozy, warm ambiance perfect for living rooms and bedrooms
- 3000K Warm White – Ideal for comfortable, inviting spaces
- 4000K Cool White – Bright, neutral lighting for workspaces
- 5000K Daylight – Crisp, energizing light that enhances productivity
- Color Selectable – Customizable options for versatile lighting solutions
Do you offer dimmable lighting options?
Yes! We have a wide selection of dimmable lighting products that allow you to customize brightness levels to create the perfect atmosphere for any occasion.
What specialized lighting products do you carry?
Our product range includes specialized lighting for various applications:
- Garage Lighting – Bright, durable solutions for workspace illumination
- Landscape Lighting – Weather-resistant outdoor lighting
- Motion Activated – Energy-efficient security and convenience lighting
- Dusk To Dawn – Automated lighting that adjusts with natural light
🚚 Shipping & Delivery
What are your shipping options and delivery times?
We offer two convenient shipping methods:
- Standard Shipping – $12.95
Carriers: DHL or FedEx
Delivery: 10-15 days after dispatch
Best for time-sensitive projects - Free Shipping – Orders Over $50
Carrier: EMS
Delivery: 15-25 days after dispatch
Perfect for budget-conscious shoppers
Which countries do you ship to?
We currently serve customers worldwide, excluding Asia and select remote regions. Our global delivery network ensures your lighting solutions arrive safely and efficiently.
How can I track my order?
Once your order is dispatched, you’ll receive a tracking number via email that allows you to monitor your package’s journey directly through our carrier partners (DHL, FedEx, or EMS).
💳 Payment & Billing
What payment methods do you accept?
For your convenience and security, we accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely! We use industry-standard encryption and security measures to protect your payment information. You can shop with confidence knowing your data is safe.
🔄 Returns & Exchanges
What is your return policy?
We stand behind our products with a 15-day return policy from the date of receipt. If your lighting products don’t meet your expectations, you can return them for a refund or exchange.
How do I initiate a return?
Please contact our customer service team at [email protected] with your order details and reason for return. We’ll guide you through the simple return process.
🏠 About Sunco Lamp Store
What makes Sunco lighting products special?
Sunco combines premium quality with exceptional value. Our lighting solutions feature:
- Precise color temperature options for perfect ambiance
- Energy-efficient designs
- Durable construction
- Innovative features like motion activation and dusk-to-dawn operation
- Competitive pricing with global accessibility
Who is the ideal customer for Sunco products?
Our lighting solutions cater to:
- Homeowners creating inviting, well-lit spaces
- Business owners upgrading commercial lighting
- DIY enthusiasts working on personal projects
- Budget-conscious shoppers seeking premium quality at great value
Need Further Assistance?
Our lighting experts are always here to help! Contact us at [email protected] and experience the Sunco difference – where quality lighting meets exceptional value, delivered right to your door.
Sunco Lamp Store
15771 West 64th Avenue, Arvada, US 80403
Transform your space with perfect lighting – we’ll handle the delivery details.